Telesales Team Leader Market Related - Roodepoort
GBS Holdings
Are you a proactive leader with a strong drive for achieving sales success? Do you excel in dynamic telecommunications environments? If so, we have an ideal opportunity for you We are seeking a candidate who embodies honesty, accountability, and has robust analytical and leadership abilities. Emotional intelligence, a positive demeanour, and adeptness in quick decision-making are essential traits for this role. Lead & Drive Performance: Propel your team to achieve monthly KPIs and targets Track & Communicate Results: Keep everyone informed of sales goals and achievements Develop & Train: Identify areas for improvement and deliver effective training and coaching Manage Attendance & Engagement: Improve team commitment and performance Retain Top Talent: Implement wellness and engagement initiatives to minimize attrition Motivate & Inspire: Keep your team energized and striving for success Support Disciplinary Actions: Handle misconduct matters, issue corrective documents, and chair hearings Foster Open Communication: Maintain constant interaction with your team members Assess & Implement Interventions: Observe and measure performance, then act accordingly Support Sales Stages: Guide your team through sales processes and assist with client escalations Report: Provide detailed weekly/daily reports to key stakeholders Develop Your Team: Use motivation, counselling, and education to build product knowledge Forecast Sales: Provide accurate sales predictions Resolve Complaints: Handle and resolve customer issues efficiently Devise Strategies: Create sales techniques that boost performance Collaborate: Work with other departments to ensure sales team success Matric 2-3 years' experience managing a team of telesales agents within the telecommunications sector Proven B2B sales experience within the telecommunications industry ideally in a call centre environment Experience in closing medium to large business deals. Skilled in negotiating deals at the executive level
Apply Now
Facebook
Whatsapp