Training Specialist - Cape Town Region
Summary / Objective: We are seeking a training professional with BPO experience that wants to grow and join a winning team. Organize and facilitates Training staff to deliver and analyze DASH BPO approved. new hire and developmental training included but not limited to Systems, policies. and procedures and leadership standards, DASH and industry guidelines and Microsoft programs. Depending on programs and initiatives. Essential Functions: 1. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. 2. Lead the new hires during training and initial period of employment and ensure all associates task and responsibilities are completed to meet DASH. and client standards and expectations. 3. Submit productivity reports. New hire training surveys and new hire performance. 4. Deliver and facilitate training programs for areas of improvement based on business needs. 5. Participate in projects performed by the training departments. 6. Perform other duties as assigned by management 7. Understands and can apply principles of adult learning to training. development and delivery. Competencies: 1. Accountability 2. Adaptability 3. Communication 4. Inclusiveness 5. customer focus 6. occupational knowledge technology orientation Qualifications: • Related degree or equivalent relevant work experience • Must be fluent in English, both oral and written language skills • Proficient computer skills including MS Office. Should you meet the above requirements do not hesitate to apply now.
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