Travel Specialist - - South Africa

Candidate Requirements:

Must have Grade 12 and a relevant tertiary qualification
Must have 3- 5 years of previous tour consulting experience
Good knowledge of South Africa, Southern and East Africa preferable
Tourplan advantageous
ESS essential
WETU
Experiential Creativity
Guest/Client Delight
Sales process and methods
Understanding and knowledge of the market
Understanding of quantitative and qualitative data analysis and being able to make decisions based on these analyses
A passion for delivering excellent service
Creative planning and designing of guest itineraries (according to their budget) or out-of-the-box planning and designing of leisure FIT tailor-made itineraries
Managing the reservation process for bookings from quote to finalizing, including invoicing and travel documents
Consistent and clear communication with agents, sales teams, preferred supplier partners, and colleagues
Emergency duty will be on a rotational basis as per the DMC Emergency BOP
Calm and professional manner of servicing agents and guests
Proactive selling of the products and services ensuring the best possible safari for the guests
An independent, curious, and "can do it" nature