Trust Manager - Johannesburg
FirstRand
Responsible for the management of the full trust administration process Achieve total revenue targets by either growing of existing clients (optimizing revenue opportunities) or by acquiring new clients. Drive an Increase in average balance of specific portfolio of assets as defined in the Financial Performance Report of the business. Control revenue and costs in the Trust and Investment department to achieve the company cost to income ratio as set per product line budget, in line with company standards. Develop a service culture which builds rewarding relationships, proposes innovations and allows others to provide exceptional client service. Build and maintain strategic relationships with internal and external parties to support the sales strategy. Maintenance of expert knowledge on relevant legislative amendments, industry best practices and provision of proactive advice and solutions to relevant stakeholders. Benchmark market performance levels and business concepts to aid in target setting. Maximize Business Portfolio cross sell opportunities and strengthen client relationships. Acquisition of new Trust business from within and without the FirstRand Group in order to increase the value of assets under management and the scale of Group. Be innovative and professional in providing a financial and estate planning service including the development of Trusts and services related thereto. Monitor changes in legislation, regulations, initiatives and relevant industry practices. Ensure drafting and implementation of appropriate interventions. Ensure compliance with audit requirements. Keep abreast of the organization's core business and departmental functions policies, procedures and business practices. Review and transform existing policy and practices to support the business vision. Develop a deep understanding of the technical trends, commercial market, competition and trends in the market. Research and identify new entrants in the relevant industries (mobile, payments, finance etc.) Assess opportunities and threats from these entrants. Improve business decisions by providing accurate and reliable business intelligence (information) together with analyzing trends and data. Manage own development to increase own competencies. Plan and manage performance, skills development, employment equity, talent and culture of team in order to improve innovation, achieve efficiencies and increase competencies. Job Details Application Closing Date 28/03/24 All appointments will be made in line with FirstRand Group's Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.
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