Underwriter Port Elizabeth - Port Elizabeth
Select Resourcing Pty Ltd
Our client, who is in the insurance industry is looking for a Tele Underwriter in Port Elizabeth. Duties: As a member of our team, the primary focus of your role will be to perform outbound calls for confirmation of cover and other questions that may arise after the online capture of new electronic or paper proposal applications on our system . You'll have to keep your finger on the pulse of our internal service level agreement to make sure that we achieve the agreed targets and turnaround times. You'll work closely with our Underwriting teams and you may also be involved with the quality assurance of all captured information your colleagues have captured and where necessary, escalating any issues appropriately. Qualifications: You must have passed Grade 12 / Matric with Maths Literacy or NFS achievement level 3. Experience: • You must have exceptional telephone and computer skills • Knowledge or experience in health related terminology is preferable • Previous call centre or customer service experience is preferable Your experience: • You must have exceptional telephone and computer skills • Knowledge or experience in health related terminology is preferable • Previous call centre or customer service experience is preferable R8000 - R9000pm excluding a 40% monthly incentive.
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