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Vacation Accommodation Assistant - Rondebosch

Vacation Accommodation Assistant Temporary Assignment Cape Town, Southern Suburbs Operations Management Prepare information for booking material: Update holidaymakers and student booking forms, booklet, posters, flat charts and parking discs. Holidaymakers’ and student registers. Booking Administration and Management Schedule a meeting with holidaymakers’ residence(s) RFO(s) and RFA(s) to work on flats configurations for vac Attend to booking enquiries / requests (telephonic, e-mails, walk-ins) Send out relevant documentation (letter of confirmation, payment details, etc.) Check students’ financial eligibility Capture students’ and holidaymakers’ bookings on RMS Conference and Student Modules Follow up on non-payment for students’ personal bookings and overdue accounts for holidaymakers Administer payment of deposits (bank transfer, payment details, etc.) Complete relevant documents for deposit capturing Send out reminders for payments with payment details Administer payments for remaining balance. Complete and submit relevant document with details for remaining balance Sen. Co-ordinator Attend to changes of bookings Print final statement showing R0.00 balance and send statement to customer Prepare and submit cancelled student bookings for scrutiny and action to Sen. Co-ordinator Bill prepare holidaymakers bookings upon arrival Assist with fee assessment process: Obtain registers from residences. Compare registers with booking forms and RMS and capture bookings on RMS accordingly. Assist with refunds process: Obtain bank or fund details from clients. Liaison with Residences Communicate booking changes with residence staff Random visits to holidaymakers’ residence(s) during vac periods Print arrival’s list to prepare meal count for submission to residences and catering team With Admissions Officer’s assistance, scrutinise cards against arrival’s list Orders and Stock Records Do Vac. Office physical stock count record data revealed by stock count Obtain list from residences regarding acquisitions in terms of stock to be purchased Compile list annually for semi-durable products such as crockery and cutlery (annual purchases) Submit report for scrutiny Liaise with service providers regarding orders Obtain and discuss quotation for possible capital expenditure Human Resource Management Assist Admissions Officer with Vac. Staff recruitment and selection process: Prepare vac. student staff adverts and training manual Book training venue and send out invitations to vac and permanent staff Provide necessary training to Night Managers Reception and General Admin Duties Receive and sort service provider’s invoices and vac HR forms and submit to Admissions Officer. During off-peak period: Direct calls and visitors to relevant staff members Handle Directorate’s calls from time to time Accept mail/post/parcels. Minimum Requirements Matric 1 year post Matric Qualification Computer literacy Accuracy & attention to detail Good verbal and written communication skills. Knowledge of softwares (i.e. PeopleSoft and SAP) Good i Interpersonal and communication skills. Apply Now
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