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Warranty & Contract Administrator– Isando - East Johannesburg

Select Motor Recruitment

Our client, a Commercial Vehicle Manufacturer, urgently requires a Warranty & Contract Administrator to join their team at Head Office level RESPONSIBILITIES: Be able to adjudicate all Warranty Claims for suppliers and dealers Submit claims to suppliers Assist with reporting on a rotational basis to create back up Establish and develop and maintain dealer warranty relationship and goodwill Assist in handling of warranty claims complaints and concerns and make sure the problem is resolved and corrected Treat dealers and branches fairly and with honesty and demonstrate our commitment to superior customer service and ethical business practices Implement improvement projects on an ongoing basis Effective at dealing with resistance to change Strong analytical, numerical and problem-solving skills Self-driven and results oriented Excellent skills in MS Office (Excel and Power Point) and other Office packages Ensure targets are achieved and costs are kept in line with budget Upskilling and training of dealer and staff on warranty systems Submit settlement Bills weekly to dealers Prepare training manuals New vehicle registration and uploads Stationery orders for department Print contract quotations requests, mail quotations to dealer network Keep record of customer quotations Print document pact to draft contracts Mail contract to dealer for customer signature Ensure contract is mailed to bank to be loaded on the system Keep filing up to date for audit purposes Ensure contract data base is kept up to date Assist with month end reports REQUIREMENTS: Matric certificate or higher Skills: Proficient in Excel, Power Point and Word Must have minimum 5 years experience in similar role in Contracts Administration and Warranty Automotive Industry Experience If you are interested and have the required SKILLS and EXPERIENCE according to the job spec, please UPLOAD your current, updated CV on our Website using the following link: https://selectmotor.co.za/job-application/ Only candidates who meet the criteria, with Automotive Industry experience will be considered and contacted unless otherwise stipulated If you have not heard from us within 14 days from submission of your CV to us, you can assume you have not been successful For further information please feel free to contact Hayleyselectmotor.co.za Applications should be submitted no later than Thursday 1st February 2024 Apply Now
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