Africa Safari Expert - Cape Town City Centre
Salt
Join a dynamic and expanding team of consultants, contributing to the creation of bespoke luxury safaris for valued clients. Work with a passionate group of individuals, crafting unforgettable memories for travelers exploring the wonders of Africa. The ideal candidate has a proven track record in achieving monthly targets and conversion rates, maintaining high service levels, and cultivating strong client and supplier relationships. A positive and proactive attitude is essential. Responsibilities: Oversee the entire client interaction process from inquiry to post-travel Share first-hand knowledge of African destinations with potential clients Create exceptional quotations and itineraries aligning with client expectations and budget Manage the complete booking process with meticulous attention to detail Handle invoicing and client payments Ensure accuracy and high standards for all travel documents Provide top-level customer support at every stage – before, during, and after travel Meet monthly sales targets Go the extra mile to deliver exceptional customer service and a wow factor to all clients Efficiently manage internal systems and procedures Requirements: Qualifications & Job Requirements: Tertiary qualification in Travel and Tourism Knowledge of various software systems – Tourplan, CRM, Google Workspace Strong knowledge of African destinations, logistics, and properties Experience: 5 years in the tourism industry, specifically selling African safaris 5 years of sales experience dealing with direct consumers Skills, Knowledge & Attributes: Excellent written and verbal communication skills Superior interpersonal and organisational skills Ability to meet deadlines, accept challenges, and work under pressure Driven sales and customer service skills Capable of self-management and self-actualisation Highly flexible with the ability to work in a fast-paced and dynamic environment Diligent, with a high degree of perseverance and attention to detail Excellent problem-solving skills Salt is acting as an Employment Agency in relation to this vacancy. Job Information Job Reference: JO-2402-341743 Salary: ZAR18000.00 - ZAR25000.00 per month Salary per: month Job Duration: Job Start Date: Job Industries: Sales Job Locations: Cape Town Job Types: Permanent Job Skills: Africa destinations, Booking process, Client interaction, Client relationships, CRM, Customer support, Google Workspace, Invoicing, Itinerary creation, Luxury safaris, Sales targets, Team collaboration, Tourplan, Travel documents, Travel industry
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