African Bank Call Centre Learnerships - South Africa
African Bank Call Centre Internships Job Summary Collections on accounts that are in default (arrears) in order to rehabilitate the accounts in a cost effective manner. This is done primarily by telephone. To promote learning in the workplace Description The candidate should currently be unemployed. The candidate should be a South African citizen. The candidate should have passed matric with a 50% pass in English The candidate should not currently be registered as a full time student at a tertiary institution. Part time studies that will not affect the deliverables of the AB programme are allowed. The candidate should not have a criminal record or pending criminal record The candidate should have a clear credit record. The candidate should have basic computer literacy skills. Key Job Responsibilities Fundamental Competencies: Communication Skills (written & verbal) Listening Skills Client Centric Skills Sense of urgency Stress Tolerance Additional Competencies: Attention to detail Communication Skills (written) Core Competencies (technical): Negotiation skills Call Handling Skills Analytical Skills Computer Literacy How to Apply Click on the Apply Now button below or click here to apply online Location: Durban
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