Assistant Property Manager - Cape Town City Centre
Time Personnel
Reference: CPT003326-Meg-1Do you have experience working for a large Property Company, organising and managing all administration for large blocks of properties? Our UK client requires your minimum 3-5 years experience with updated knowledge of property legislation, Health and Safety and Insurance to join their team working from Cape Town, managing their UK Blocks of properties. Hybrid working – good internet access is essential with once a month requirement to travel to Head Office in Stellenbosch. Hours Mon - Fri 9am to 6pm. REQUIREMENTS Grade 12, relevant qualifications advantageous Proven record of previous experience within property management industry Experience in a property management system required Able to communicate effectively and clearly in writing and verbally, including drafting correspondence and documents Strong attention to detail and work to stick deadlines in a varied, demanding role Demonstrable experience and ability to use Microsoft Word and Excel Experience in managing your own time and duties while working remotely Able to show an understanding and commitment to good customer care Self-motivated, with high energy and enthusiasm Pragmatic, creative approach to problem-solving, with emphasis on fast and practical solutions Working hours 9 am to 6 pm Monday to Friday DUTIES Dealing with clients' day-to-day issues in a quick and efficient manner in line with industry guidance and best practice Providing proactive and reactive management of the portfolio Answering phone calls, and responding to emails Assisting with handover documents and saving documents electronically on system Updating checklist/spreadsheets of handover information received Assisting with handover forms/block asset info and document management preparing for handover to the new Property Manager once the block is set up Checking documents such as insurances to ensure, that they are not outdated, and that company has current policy documents in place Checking if company acts as Co-Sec for the Client and if so, request an authorisation code and provide an update to the Director of Finance Assisting clients with service charge and ground rent queries Keeping key register of keys received and requests from previous agent/client Assisting with a budget set up for a new block Updating the system with contact details once contact sheets are returned Typing up meeting minutes, updating certain tickets once task completed Drafting communications for new blocks, all notices and letters regarding important information relating to works etc. Covering Line Manager/team members’ workload while they are on annual or sick leave Providing regular updates to clients Assisting in new block set-up on in-house systems, maintaining updated contact info Looking after the administrative side of each block in your portfolio Attending client meetings online and assisting the Onboarding Manager, whether within normal working hours or by agreement out of hours Ensuring all the blocks in the portfolio are efficiently managed and maintained Working closely with all departments across the Company Supporting Line Manager in managing relationships with all parties and issues reported Providing HR with contact details to the previous management agent before transfer Following internal processes (e.g., key request process, transfer) Salary: Dependent on experience Join us on SOCIAL MEDIA or visit our WEBSITE for more information. See links below. Follow us on Facebook Follow us on LinkedIn Visit our Website plus Dependent on experience
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