BAKERY SHIFT SUPERVISOR - GUGULETHU - - South Africa

Job description

This is a summary of what the job involves to help you decide if you are a good fit.

Assist Bakery Manager to create and maintain a fully functioning, profitable Bakery Department and promote excellent customer service and communication. Full management of bakery department and staff.

Top quality products to be produced in a hygienic environment NOT NEGOTIABLE

What you'll do

This is a list of tasks that you will be responsible for doing on your days at work.

Meet customer needs with a smiling face and remember that the customer always comes first. Always make our customers know that they are important
Manage all customer questions and concerns.
Ensure that Bakery staff adheres to all customer service requirements.
Planning the daily/ monthly operations of the Bakery Department.
Receiving stock and ensure cutting, packing, and merchandising is up to SPAR standards and Erarite Policies and Procedures.
Participate in the sales and marketing of the Bakery Department
Scheduling of the staff ensuring adherence to scheduling procedure.
Induction and training of new staff members to the expected level.
Ensure compliance of the staff daily duties planned.
Daily management of staff with regards to delegating task, motivation, and discipline
Always ensure departmental cleanliness and hygiene.
Ensure that staff comply with the hygiene standards prescribed by SPAR.
Communicate productivity, staffing or training issues, system improvement needs, and other relevant information to the HR Office or Store Management in a timely, thorough, and professional way
Perform all administrative functions related to this position

Requirements

This is a list of things you will need in order to be considered for this role