Commercial Claims Team Leader - Benoni
Energy at Work
Reference: JHB000025-DR-1Commercial Claims Team Leader Join Our Team as a Commercial Claims Team LeaderAre you ready to take your career to the next level? We're looking for a dynamic and enthusiastic Commercial Claims Team Leader to join our talented team of insurance professionals. This is an exciting opportunity to work in a fast-paced environment where you'll be responsible for delivering exceptional client service and leading a team of dedicated individuals. Why Us?As a leading provider of insurance administration services, we offer a comprehensive range of insurance products from South Africa's top insurers. Our portfolio includes personal insurance, commercial insurance, and niche products such as agriculture, transport, engineering, and aviation. We pride ourselves on our commitment to excellence, integrity, and fairness, and our vision is to be the leading digital technology and integration platform for short-term insurance. What You'll Do: Deliver exceptional client service that exceeds customers' expectations through proactive, innovative, and appropriate claims handling. Manage, support, and develop a team of people to ensure service delivery and performance management are consistently applied. Demonstrate effective communication across internal and external teams and individuals involved with claim tasks. Identify, investigate, and resolve any challenges relating to claims being handled in line with claims policies and procedures. Provide policy wording interpretation and courteous and professional attendance to telephonic queries. Qualifications and Experience: Minimum of 5 -10 years' experience: Commercial claims experience with all types of Motor and Non-Motor claims in the short-term insurance industry. Matric is an essential requirement. FAIS Credits (as per FAIS requirement). Regulatory Exam: Representatives. Must not be debarred with FSCA. Technical Competencies: Advanced proficiency in MS Office – Excel, Word, PowerPoint. Internet savvy. Tech understanding. Sound knowledge of Insurance principles. Attributes: Leadership and management. Planning, organizing, follow up (time management). Stress tolerance, resilience. Client service orientation. Attention to detail. About You:You're a natural leader with a passion for delivering exceptional client service. You thrive in a fast-paced, constantly changing environment and can motivate and inspire your team to achieve their goals. You have excellent communication skills and a keen eye for detail. You're committed to excellence, integrity, and fairness and are ready to take on new challenges. Apply Now:If you're ready to take your career to the next level and join a dynamic and enthusiastic team, we want to hear from you Urgent Hire - If you have not heard from us within 2 weeks, please deem your application as unsuccessful however we will retain your details on a database for future opportunities. R20000 - R30000 - Monthly
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