Are you an adept leader with a keen eye for detail and exceptional organizational skills? My client is currently seeking a diligent Debtors Supervisor to oversee their debtors team and ensure smooth operations in their financial processes. If you're ready to take on a challenging yet rewarding role in a dynamic environment, this opportunity is for you!
This position is based in Johannesburg North.

Duties:

Processes and Procedures:
Ensure timely delivery of documents to clients.
Verify that all required supporting documents are attached as per client specifications.
Allocate payments promptly to maintain accurate records.

Effective Communication:
Maintain effective communication with both internal and external stakeholders, fostering positive relationships.
Represent the company in client meetings, demonstrating professionalism and expertise.

Client Liaison:
Attend client meetings at their premises to address any concerns or inquiries.
Conduct regular meetings with clients alongside the Debtors Controller and CGM.

Monitor and Maintain Age Analysis:
Monitor payment adherence to agreed terms, ensuring timely document deliveries.
Weekly review of age analysis to track outstanding balances and address any discrepancies promptly.

Queries:
Resolve queries within a 24-hour timeframe to uphold customer satisfaction.

HC People and Performance Management:
Effectively manage the debtors team, including conducting staff appraisals and implementing performance development plans.
Assist in recruitment, selection, and onboarding processes.
Ensure compliance with HR procedures and facilitate staff training and development.

Control Checking:
Conduct quality control checks on supporting documents to maintain accuracy.
Monitor card statements for irregularities and address them promptly.

Manual Swiping and Journal Entries:
Process reversals and declined transactions manually.
Ensure timely processing of debtors journals to maintain accurate financial records.

Minimum Risk:
Mitigate financial risks by ensuring compliance and advising clients on interest implications.

Assist Manager on Ad-Hoc Tasks:
Collaborate with the manager on additional tasks and report any irregularities promptly.
Support colleagues as needed to ensure smooth operations.

Risk and Internal Controls:
Monitor adherence to processes and controls, identifying and addressing potential risks.
Report findings to management and contribute to ongoing improvements.

Job Experience and Skills Required: