RESPONSIBILITIES

The incumbent is expected provide excellent service to internal and external customers
Operate and direct all calls on switchboard
Receiving and welcoming visitors and customers and contacting the relevant department for assistance
General office administration
Receiving and dispatching parcels and envelopes
Liaise with internal staff/departments by ensuring messages and information is timeously and correctly processed
Maintains security by following procedures; monitoring logbook
Assist with any other tasks or duties assigned by the Supervisor as the need arise to ensure exceptional and efficient service
Assist in keeping the reception area clean and tidy, at all times

Minimum requirements

SKILLS AND KNOWLEDGE

Matric coupled with a minimum of 1 year working experience in a Reception environment or relevant tertiary qualification.
Immaculately groomed individual with a friendly and energetic personality.
Speak and write English fluently.
A passion for customer service and a professional attitude at all times.
The incumbent should have excellent interpersonal skills and the ability to pay attention to details.
The ability to cope with a constant changing and pressurised environment.
Computer literate with knowledge of Microsoft Office

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