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General Manager: The Body Shop - Cape Town City Centre

Clicks Group Limited

Listing reference: 016156 Listing status: Online Apply by: 10 March 2024 Position summary Industry: Wholesale & Retail Trade Job category: General Management Location: Cape Town Contract: Permanent Remuneration: Market Related EE position: Yes Introduction We have an exciting opportunity available for a General Manager to lead The Body Shop South Africa. This role will be based at the Head Office in Cape Town and report to the Clicks Managing Executive. Job description Job Purpose: To provide strategic leadership through a compelling and sustainable brand proposition, as well as to manage day to day operations in line with group strategic objectives, in order to achieve sales and profit targets, deliver operational and service excellence and improve brand affiliation. Job Objectives: To drive and foster a positive relationships with The Body Shop International To develop and implement strategic decisions in order to enhance specialisation, maintain and grow market leadership in the beauty categories To achieve the financial and operational plan in order to grow the business To communicate the brand proposition effectively and be the custodian of brand values and principles in order to build a motivated and engaged workforce To maximise coverage of the brand within appropriate formats in order to retain and gain market share To enhance customer loyalty and improve returns To drive continuous business process improvements in order to maintain operational excellence To manage people and other resources in order to build capability to meet current and future business needs and achieve transformation objectives Minimum requirements Job related Knowledge Understanding of international retail markets Benchmarking Retail Operations Financial Management Marketing Management Merchandise Management Supply Chain Management FMCG Investor Relationships Corporate Governance Health and Beauty Industry Job related Skills Financial Management Marketing Management Strategic Planning Planning and Organising Coaching Interpersonal Skills High level business communication (verbal and written) People Management High level decision making Analytical Thinking Problem Solving Computer Literacy Experience 10 years Management experience in one or more of the following areas: Merchandise Management, General Management, Marketing Management, Retail Operations Management Experience in Health and Beauty Education Minimum 3-year tertiary qualification, i.e. Bachelor’s degree, BComm etc. Essential Competencies Leading and Supervising Entrepeneurial and Commercial Thinking Formulating strategies and concepts Delivering results and meeting customer expectations Deciding and initiating action Relating and networking Analysing Adapting and responding to change Apply Now
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