Green Cross Store Manager - Pavilion - Durban
AVI Limited
THE SPITZ GROUP consists of the following brands SPITZ, GANT, KURT GEIGER, GREEN CROSS & GX&Co . Each of these brands add to what makes The Spitz Group a unique business to work for and creates career opportunities to work with some of the top premium brands in South Africa. Green Cross & GX&Co : Green Cross was founded in 1975 by Karl and Hildegard Zeppel. As a leading premium footwear brand, targeting discerning consumers who are looking for comfort, quality and classic styling. GREEN CROSS now also trading under the GX&CO. continues creating career opportunities for talented and passionate individuals who wish to contribute significantly to the success of this dynamic business. Main Purpose: To manage a store so that the brand integrity and profitability are upheld, by ensuring our discerning customers are consistently delighted. Line Manager : Regional Manager Subordinates: All Flexi timers and permanent staff within the store Job Specification: Key Performance Areas: To achieve the annual sales budget through meeting and exceeding daily and monthly budgets to ensure the sustainability of the business To manage and control the financial aspects of running the store to ensure store profitability To adhere to merchandising standards in line with the brand requirements to ensure good product mix To ensure proper stock management and control to minimise loss and to ensure product availability To deliver the best customer service to ensure the best customer experience To build excellent relationships with all relevant service providers (internal and external) To manage human resources effectively by recruiting, planning and administrating payroll properly To inspire, motivate, develop and hold people accountable appropriately Minimum Requirements: Experience: Minimum of 3 years’ Store Management experience Minimum of 8 years' Retail experience Experience in working in a medium - large turnover retail store Qualifications: Complete Matric/Grade 12 Tertiary Retail Qualification will be to your advantage Skills & Knowledge: Knowledge of relevant Industrial Relations (IR) Law To discipline staff and initiate enquiries Understanding of profit and loss (income) statements Good understanding of the retail environment and brands Administration and stock management Conflict management Time management Customer service skills Leadership skills Competencies: Delivering results and meeting customer expectations Follow instructions and procedures Leading and supervising Achieving personal work goals and objectives Adhering to principles and values Working with people Planning and organising Coping with pressure and setbacks Persuading and influencing Deciding and initiating action Adapting and responding to change Presenting and communicating information
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