Head of Customer Experience - Sandton
The Head of Customer Experience responsibilities includes creating a world-class experience for our clients customers and clients during every interaction. The expectations are that the ideal candidate would make use of three disciplines to improve customer experiences: 1. customer loyalty management, 2. customer relationship management 3. and customer value management Qualifications/ Experience Strong understanding of Telco/ eCommerce operations The ideal candidate should have 7 to 10 years of marketing and customer strategy, or trade marketing experience, managing direct-to-consumer programs including CRM, loyalty customer programs, customer promotions, and any other relevant experience driving customer lifetime value in both digital and traditional areas. Experience in building co-marketing partnership plans will be advantageous. Multifunctional experience within marketing and sales to ensure rollout plan adoption and plan integration. Proficient with PowerPoint, Excel, Word, and MS Project Relevant qualifications will be advantageous.
Apply Now
Facebook
WhatsappRelated Jobs
Customer Experience Specialist - Sandton
...
Brand Manager - Midrand
...
Junior Marketer - Johannesburg
...
Junior Marketer Johannesburg, South Africa - Johannesburg
Staff Unlimited
...
Head Of E-Commerce - Johannesburg
...