Human Resource Business Partner - Cape Town City Centre
Capita South Africa
Job Description: Role: Human Resource Business Partner Role Objective The HRBP is a visible leader within their business area, who knows and understands the strategic direction and complexity of the business. As an HRBP you will deliver a business partner service aligned to the South Africa People Function, providing positive challenge to leadership teams on all people matters. Professional Know-how Academic: Grade 12 (Matric) Honors Degree in Psychology, Social Sciences, Industrial / Organisational Psychology, or related fields (Essential) Experience: HR Consultant: 5 years' experience. HR Business Partners: 2 - 3 years' experience. Working Relationships Internal: Operations/functional line External: N/A Primary Responsibilities: Develop and execute the people strategy in the assigned Campaign/s Deliver on HR Business Partnering with assigned business leaders in meeting their strategic business objectives. Promote Capita's Corporate values and behaviours and increase diversity of thought. Provide a focus on resource plans, learning and skills development, D&I, succession and engagement. Guide others in resolving complex issues in specialised area and serves as best practice/quality resource. Support on disposals with transactions HR SMEs and work on complex issues and Employee Relations management. Support on coordination and reporting duties for the Campaign/s where required. Key Result Areas/Competencies Essential: Specialised professional recognized as an expert in their discipline, or manager of a team of professionals with full management authority. Advocate for working collaboratively across the HR community to strengthen reputation and its relationship with the business. Ability to coach and advise leadership to empower employees and build high-performing teams. Leads by example by demonstrating the Capita purpose, values, behaviours and code of conduct. Excellent interpersonal/communication skills with the ability to build trust Strong people management and relationship building skills to influence key stakeholders and leadership. Excellent written and oral communication skills, with the ability to present clear, well-structured reports and briefs. Strong analytical and problem-solving skills and detail oriented Will guide others in resolving complex issues in specialized area and serves as best practice/quality resource. About Us Capita is an award-winning contact center service company with fully hosted global delivery centers trusted by global leading brands to transform their Customer Experience. We're here to help get you to your future - whether it's to gain worldclass customer service experience or grow with our variety of skills and experiences, we are here for you If you have the ambition to go far and the imagination to see beyond the ordinary, there's no better place to be. Our services span multiple sectors, locations and businesses from retail industry, healthcare, government education to employment, working together to create better outcomes for all. Our Mutual Park Offices boasts a 6-star green rating aligning with our carbon neutral strategy and offers our team improved facilities, amenities and multi-faceted transport options. The on-site benefits include a gym, a doctor and clinic, a creche, multiple restaurants and food stores, a pharmacy, a hairdresser and a spa. What's in it for you? Competitive Basic salary Medical Aid Provident fund, Group life, funeral and disability benefit Annual Performance Incentive: We offer an annual performance incentive based on target %, rewarding our employees for their hard work and dedication. Global Colleague Networks: We provide opportunities for participation in global colleague networks, fostering a sense of community and collaboration. Community Engagement: We offer 8 hours for opportunities to give back to the community through our socio-economic development programmes. Annual Leave: We provide annual leave days more than statutory requirements, ensuring our employees have ample time to rest and rejuvenate. International Exposure: We provide opportunities for international exposure, broadening our employees' horizons and experiences. Development and Growth: We offer numerous opportunities for development and growth, helping our employees to reach their full potential. What we hope you'll do next Choose 'Apply now' to fill out our short application, so that we can find out more about you. Please upload an up-to-date CV which highlights your relevant experience. What will happen next? Your application will be reviewed. If your application is successful, you will be invited to an interview with a member of the recruitment team. IMPORTANT The shortlisted candidates are subject to be assessed using relevant assessment tools based on the needs and requirements of the role. Capita South Africa adheres to the principles of the Employment Equity Act and preference will be given to candidates in line with the business' EE targets and goals. Attach your most recent CV indicative of the criteria as advertised. Job Description: Role: Human Resource Business Partner Role Objective The HRBP is a visible leader within their business area, who knows and understands the strategic direction and complexity of the business. As an HRBP you will deliver a business partner service aligned to the South Africa People Function, providing positive challenge to leadership teams on all people matters. Professional Know-how Academic: Grade 12 (Matric) Honors Degree in Psychology, Social Sciences, Industrial / Organisational Psychology, or related fields (Essential) Experience: HR Consultant: 5 years' experience. HR Business Partners: 2 - 3 years' experience. Working Relationships Internal: Operations/functional line External: N/A Primary Responsibilities: Develop and execute the people strategy in the assigned Campaign/s Deliver on HR Business Partnering with assigned business leaders in meeting their strategic business objectives. Promote Capita's Corporate values and behaviours and increase diversity of thought. Provide a focus on resource plans, learning and skills development, D&I, succession and engagement. Guide others in resolving complex issues in specialised area and serves as best practice/quality resource. Support on disposals with transactions HR SMEs and work on complex issues and Employee Relations management. Support on coordination and reporting duties for the Campaign/s where required. Key Result Areas/Competencies Essential: Specialised professional recognized as an expert in their discipline, or manager of a team of professionals with full management authority. Advocate for working collaboratively across the HR community to strengthen reputation and its relationship with the business. Ability to coach and advise leadership to empower employees and build high-performing teams. Leads by example by demonstrating the Capita purpose, values, behaviours and code of conduct. Excellent interpersonal/communication skills with the ability to build trust Strong people management and relationship building skills to influence key stakeholders and leadership. Excellent written and oral communication skills, with the ability to present clear, well-structured reports and briefs. Strong analytical and problem-solving skills and detail oriented Will guide others in resolving complex issues in specialized area and serves as best practice/quality resource. About Us Capita is an award-winning contact center service company with fully hosted global delivery centers trusted by global leading brands to transform their Customer Experience. We're here to help get you to your future - whether it's to gain worldclass customer service experience or grow with our variety of skills and experiences, we are here for you If you have the ambition to go far and the imagination to see beyond the ordinary, there's no better place to be. Our services span multiple sectors, locations and businesses from retail industry, healthcare, government education to employment, working together to create better outcomes for all. Our Mutual Park Offices boasts a 6-star green rating aligning with our carbon neutral strategy and offers our team improved facilities, amenities and multi-faceted transport options. The on-site benefits include a gym, a doctor and clinic, a creche, multiple restaurants and food stores, a pharmacy, a hairdresser and a spa. What's in it for you? Competitive Basic salary Medical Aid Provident fund, Group life, funeral and disability benefit Annual Performance Incentive: We offer an annual performance incentive based on target %, rewarding our employees for their hard work and dedication. Global Colleague Networks: We provide opportunities for participation in global colleague networks, fostering a sense of community and collaboration. Community Engagement: We offer 8 hours for opportunities to give back to the community through our socio-economic development programmes. Annual Leave: We provide annual leave days more than statutory requirements, ensuring our employees have ample time to rest and rejuvenate. International Exposure: We provide opportunities for international exposure, broadening our employees' horizons and experiences. Development and Growth: We offer numerous opportunities for development and growth, helping our employees to reach their full potential. What we hope you'll do next Choose 'Apply now' to fill out our short application, so that we can find out more about you. Please upload an up-to-date CV which highlights your relevant experience. What will happen next? Your application will be reviewed. If your application is successful, you will be invited to an interview with a member of the recruitment team. IMPORTANT The shortlisted candidates are subject to be assessed using relevant assessment tools based on the needs and requirements of the role. Capita South Africa adheres to the principles of the Employment Equity Act and preference will be given to candidates in line with the business' EE targets and goals. Attach your most recent CV indicative of the criteria as advertised.
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