IT Technician - South Africa
Job Description/Duties: Systems • Provide technical expertise and recommendations in assessing new IT software projects and initiatives to support • Identify opportunities that can improve efficiency of business processes. • Investigate and resolve application functionality related issues and provide support and troubleshooting for end users. • End User Training to enable operators to successfully complete their duties. Support • Assist System Analyst with general system related tasks when necessary. • Assist Infrastructure Technician with general Infrastructure related tasks. • After hours system support to end users. • Quick assistance with production hardware failures. Infrastructure • General assistance in swapping out faulty equipment with backup hardware / fixing onsite • General assistance and good understanding of scales, cameras, PC and price labelling equipment. • Maintaining of IT hardware to improve lifespan of hardware and reduce maintenance costs. • Price Equipment, Label printers, and workstation Maintenance Minimum Requirements: • Grade 12 • A certificate • 2 years’ experience working on IT production hardware, barcode printers, scales, and price labelling equipment. • Basic computer knowledge • Troubleshooting • Practical • Functional skills
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