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Jnr IT Support Technician - Johannesburg
Role:
Install and configure computer software, hardware, networks
Configure and trouble shoot routers
Troubleshoot and resolve software and hardware issues quickly and efficiently
Create accounts for new users and assist with password or login problems
Resolution of IT Help Desk tickets
VOIP Phone Support
Requirements:
1-3+ years of experience in a technical support role
One or more industry certifications: A+, Network +, MTCNA, IT Specialist
Experience working on MikroTik Routers (configuring, installation and troubleshooting)
Good knowledge of Microsoft Windows , Internet Explorer, and Microsoft Office
You will be required to be part of an on-call rotation and work a flexible schedule as needed
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