Junior Admin Clerk Waterfall - South Africa
Rainmaker Acquisiton CC
The candidate needs to have experience in sales and invoicing as well as working with an accounting software. We are looking for a candidate who is enthusiastic, friendly, and confident as they will be dealing with sales as well as clients daily. This is a fast-paced environment with high invoicing and growth volumes therefore the candidate needs to be able to work well under pressure and have good time management skills as well as be organised and pay attention to detail. Willingness to learn and work as a team is important. We would like someone who has worked in sales and invoicing previously to ensure there is no long training periods. The candidate must be confident on the phone and quick to tend to client queries and prioritise customer service. The ability and willingness to learn fast is crucial as they will need to gain product knowledge on our stock to be able to assist clients with the necessary queries. Teamwork is important as well as the ability to work independently during busy seasons. Duties •Quoting – (Requests received by email, telephonically , passed on from branches) •Preparing and providing testing staff with daily sale unit numbers to prepare. •Invoicing – (Distributors , Dealers , Public , Online store , repair invoices) •Booking of couriers (TCG/LDS) •Printing parcel labels/stickers (All parcels leaving company require stickers) •Capturing sales in sales book •Reception (Sales and customer service , Walk in customers , Maning email queries , answering the phone , recording technical calls to pass on) •Filing (Daily invoicing , attaching waybills to invoices) •Toolform Submissions (online sales assistance) •Installer Submissions (online sales assistance) •Social Media Leads (Received from B or Saranne) •Reports for Online leads (toolforms , installer subs , social media leads) •Courier recons (LDS/TCG) •Courier Queries (Disputing Shipment charges/Following up on issues with shipments/Insurance claims) •Adjusting in/out stock items on the online store – Providing B with updated pricing to adjust on site. •Assisting in preparation of large shipments when dispatching Is under pressure (Recording of unit serial numbers/Putting stickers on units) Matric Bookkeeping/Accounting Certificate/Diploma R6k - R9K per month TCTC
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