JUNIOR ADMINISTRATOR HATFIELD Negotiable - Hatfield
TiAuto Investments Pty Ltd.
A well-known tyre retailer is looking to employ a Junior Store Administrator with at least 6 – 12 months experience in a similar position within the Retail space. He/She will be required to support the Administrator with admin functions in the store. To maintain excellent customer service, answer telephones, process payments quickly and ensure all the admin duties relevant to the role are kept up to date accurately and efficiently. Process payments & issue receipts in a professional friendly manner; Prepare and collate credit notes; Answering of telephones in a professional, friendly manner and redirecting the call where applicable; Processing of GRV's / GRS'; Processing of IBT's; Processing of insurance cover information (Contisure); Obtaining authorization of GRV Audit Trail & IBT movement reports before filing; Ensure all invoices and credit notes are in order and filed; Ensure all filing is kept up to date; Preparation of EFT paperwork for authorization; Uploading of Discovery Insure checks where necessary; Action POD/Invoices/ Order requests as per DR's department recons; Updating of Demo/Display recon; Reconciliation of Beame units issued & received (TWT only); Compiling of reports i.e. unders & overs; receipts; outstandings etc.; Respond to debtors and creditors queries; Assists in the ordering of staff clothing for the store; Responsible to keep the admin office and filing area tidy; General housekeeping (Housekeeping of office area, customer waiting area and overseeing facilities cleaning schedule - ensure cleaning is done as per scheduled done by the manager) General Administration duties and ad-hoc projects; KNOWLEDGE / EXPERIENCE REQUIRED : Grade 12 Basic Product knowledge Using computer programs & software (SAGE) Admin related functions i.e. cash up, filing, receiving cash, reports etc. Basic Knowledge of business operating process's Knowledge and understanding of Current Campaigns Knowledge and understanding of payment types and products i.e. debit cards Own transport required Must be in possession of a valid Code 8 Drivers License. SKILLS / BEHAVIOUR REQUIRED: Excellent Telephone skills; Excellent Listening Skills; Good Writing skills; Deadline Orientated; Excellent Customer Service / Orientation; High Attention to detail; High level of Integrity; Positive approach to work/relationships; Must work Saturdays as required and willing to work overtime; Drivers license or willingness to obtain with 6-12 months; Market Related and in line with MIBCO minimum salaries where relevant
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