Key Accounts Manager - Rosslyn
Position Overview: Our client has an exciting career opportunity for a dynamic Key Accounts Manager to join their Key Accounts team based in Rosslyn. Minimum Requirements: Matric/Grade 12 Relevant Qualification 3 Years experience within Automotive industry Responsibilities: Build and Maintain Client relationships. Assume full responsibility for the existing client accounts. Address and resolve issues/queries and report back to relevant parties. Constantly explore opportunities to expand and grow within the existing Client Base Can engage in consultative selling and has a business solutions approach, including the ability to understand client’s business needs. Prepare, manage presentations, proposals and account plans. Meet and exceed defined and assigned sales targets. Effectively forecast, plan, implement and deploy projects for clients. Define and adhere to Prompt response time and methodologies to client queries. Define SLA’s Ensure adherence to agreed SLA’s. Ensure Clients are at all times informed on all Products and Services Analyze and map the client process and equipment volume/type flow. Update and maintain customer contact detail: (Finance, Logistics, Purchasing, Scan users/web capturing users, production) Plan and facilitate Client education on new technologies and developments (products and services) Facilitate training Proactively identify issues Proactively investigate rates/competitor activity/competitive product/s that may influence client affiliation and explore/introduce counter measures to ensure client retention and advise Senior management of potential issues that may impact a client/s decision to review their affiliation with the organisation
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