L1-L2 Support Technician - Johannesburg
Salt
Requirements: Driver’s license and own reliable transport is a pre-requisite 1st, 2nd Line Support 3 – 5 experience in Desktop Support and Networking Environments MS Office, Outlook, Word, Excel etc. Computer Assembly Computer Repair Software Installation and Support Preferably MCSA/MCSE/A/N (Current) Roles and Responsibilities: Assist customers with their IT support problems. Visiting clients at their offices to assist with issues and build strong face-to-face relationships. Communicate with clients effectively and directly via phone, email and remote diagnostics to identify and resolve client-reported issues – in both technical and non-technical roles remotely and on-site when required. Log tickets to keep track of on-site and remote support. Conduct ongoing server monitoring and maintenance to ensure optimal environment Salt is acting as an Employment Agency in relation to this vacancy. Job Information Job Reference: JO-2402-341391 Salary: Salary per: annum Job Duration: Job Start Date: 2024/03/11 Job Industries: Technology Job Locations: Johannesburg Job Types: Permanent Job Skills: Desktop Support and Networking, Firewalls, gateways, UNIFI AP
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