REQUIREMENTS- Matric, relevant tertiary qualifications advantageous
- Fully Bilingual in Afrikaans and English (speak, read, write)
- Strong verbal and written communication skills coupled with an excellent telephonic manner
- Computer literate, specifically MS Office (Word, Excel, Outlook)
- Minimum of one year experience in telemarketing or sales
- Time management skills and the ability to prioritise tasks under pressure
- Results-driven and customer-focused
- Knowledge of social media
- Excellent interpersonal skills, assertiveness, and active listening
- Persuasion skills
- Ability to learn product and service knowledge
- Professional and a team-player
- Able to work independently
DUTIES Marketing
- Attended all inbound and outbound calls and sufficiently address enquiries and questions
- Ensure that events are filled and follow up timely with clients
- Ensure to meet daily and monthly targets. These targets are subject to change from time to time
Booking management
- Schedule and manage bookings
- Draft and send appropriate paperwork to the client
- Ensure that interaction is based on the principles specified in our policies
Database management and Customer care
- Ensure that the database is managed, updated, and maintained
- Attend to client queries, problems, and/or questions efficiently
Salary: negotiable dependent on experience
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