Process Analyst - Paarl
The Foschini Group
JOB DESCRIPTION Key Responsibilities: Stakeholder analysis support Map processes that have not been documented but are in use for record keeping. Elicitation and collaboration to clearly document process steps Identify and designing processes steps between Shared Service Teams to improve service delivery Facilitate sessions for information gathering regarding both on/off system processes Sub-process business requirements' gathering, analysis and design Sub-process Findings and recommendations Sub-process Process mapping and modelling Performing maintenance on process as agreed with Line Manager Qualifications and Experience: Bcom Information Systems similar or qualification 2 - 3 years' experience in Process Analysis Experience working in an Agile environment Experience working with HR processes and procedures (legislative and other) Change management support and implementation expertise Prior experience in a shared services environment would be advantageous HR System knowledge advantageous Systems experience in Process Mapping systems such as Bizagi, Visio & Blueprint BI advantageous Skills: Organised and thorough Continuous Improvement Principles Customer Value Management Delivery and expectation management on sub-processes sign-off Behaviours: Applies market and business insights in order to drive department objectives around process maps and sub processes within teams Effectively works with others to achieve shared goals Understands and navigates dynamics created by processes, systems, and people Assesses and improves the efficiency, effectiveness, and quality of various work processes Quickly adapts and acquires new knowledge, skills, and competencies in a rapidly changing environment Interprets and simplifies complex and contradictory information when eliciting and collaborating with multiple teams Influencing others to deliver on agreed outputs in order to sign-off sub-processes Preference will be given, but not limited to candidates from designated groups in terms of the Employment Equity Act. ABOUT US Who we are is because of our people. They are our greatest asset. TFG is an internationally diversified retail portfolio of 34 speciality lifestyle and apparel brands that Inspire our Customers to live their Best Lives and are woven into the lives of millions. Our vision is to create the most remarkable omnichannel experiences for our customers. TFG is more than a workplace, it's a launchpad for your growth. Join us and explore endless growth opportunities across our diverse brands. We're a purpose-led business, and on this team, you'll share the pride of making an impact across a whole industry. We're the designers, the makers, the shakers and the teams behind the scenes. Are you with us? ABOUT THE TEAM The human resources team strive to create the best experience for all employees throughout the organisation, focusing on people and culture. This team is responsible for talent acquisition, on-boarding, performance management, development, career progression, employee relations and remuneration.
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