Project Coordinator - Johannesburg
A company that offers a comprehensive range of interventions, from the selection of people to be trained and the designing of the course material to the actual training has an exciting opportunity for a quality-oriented Project Coordinator in KwaZulu/Natal.
The primary requirement for this position is the implementation of our client projects both on and off-site in line with signed off Client Service Level Agreements as well as project implementation plans / schedules. The role is responsible for operating within the confines of PMI’s Quality Management System which governs our accreditation and registration as a Skills Development Provider.
- 1 – 2 years’ experience
- Relevant NQF level 5 qualification
- Project management skills and exposure to the project management environment
- Experience in education, training and development
- Experience working with SETA's advantageous
- Administration experience in an educational institution
- Working knowledge of MS office with strong Excel skills
- Own vehicle and driver’s license
Project Scoping and Management
- Ensure that you and SDM, have met with the sales team and understand the required deliverables and time-frames of the agreed project
- Draft a project plan/schedule as per client requirements and the Qualification requirements
- Ensure SLA, seta and Audit compliance at all times
- Provide information with regards to the billing (supporting documentation)
- Keep the sales informed of any developments on the project on a continuous basis
- Liaison with SMO, client, learners, COE staff, Quality Management ensuring all processes managed in line with our internal SOP and QMS process
Project Initiation
- Ensure learners meet the minimum requirements of the selected qualification by conducting pre-assessments and providing the Account Manager with a report of the results and recommendations
- Confirm and prepare venues and/or refreshments in accordance with project plan/SLA
- Prepare relevant documentation within the required timeframes to meet deadlines for client and Seta requirements including Letters of Intent where relevant
- Schedule and conduct Learner Inductions
- Ensure that learnership agreements are signed and supporting documentation is completed by the learners according to QMS requirements
- Complete Learner sign-up and prepare all documentation in accordance with QMS requirements
- Complete Learner Registrations with relevant Setas and obtain proof of registration and upload to SOP folder
- Interview facilitators to build the database – Provide scope to COE to validate and add to database
Project Coordination
- Ensure learnership agreements are handed over to the Administrator to check and scan and uploaded to SOP folder
- Prepare Registers for Induction and classes
- Ensure administrator hands over attendance registers and learner material
- Collect and checking attendance registers before handing over to administrator to upload
- Ensure leave forms are submitted and handed over to administrator where applicable
- Ensure administrator continuously updates QA files and learner POE’s
- Ensure that learner evaluations are received per workshop and handed over to the administrator
- Receive and check PoE submissions and hand over to administrator for filing
- Capture attendance and results onto LMS
Project Monitoring and Support
- Support SDM with the project briefing of facilitator/assessor and reporting
- Ensuring that learners attend all classes and provide support to learners and facilitators, Assessors
- Ensure that coaching/facilitator reports are received per workshop and checked for learner progress
- Investigate and consult with learners at risk and highlight areas of risk to managers to discuss with client
- Provide client reports to SDM when required
- Ensure portfolios of evidence are maintained to the highest standards at all times
- Receive Assessed and Moderated files back and check for completeness and quality of Assessment and Moderation done
- Delivering/submission of Documents to local Seta (Regional) when required
- Check portfolios of evidence as per the check-list to ensure completion and ascertain gaps prior to the assessment being scheduled
- Action remediation sessions for learners
Project Close-out
- Action feedback on internal moderation from the COE
- Ensure adherence to SOP requirements
- Capture results/spreadsheets for Seta exits
- Prepare files for external moderation and external verifier where applicable
- Archive all documentation after external moderation
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