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Receptionist | Melkbosstrand - Melkbosstrand

An exciting opportunity awaits you through a leading Financial Services company. Our client is currently seeking a skilled Receptionist to join a dynamic team. You will need to provide an effective office assistant function to Wealth Advisers through reliable support, office administration, reception and switchboard duties and client administration.

Responsibilities:

Office administration:

  • Organize couriers.
  • Respond to client follow up calls when required in relation to seminar and function attendance.
  • Manage Adviser diaries.

Reception duties:

  • Answering/redirecting all incoming calls, taking messages.
  • Boardroom meeting reservations.
  • Meet and greet all clients and visitors to the office.
  • Make tea and coffee for clients.
  • Arrange appointments with clients or prospects on behalf of the Adviser.

Client administration:

  • Ensure adequate knowledge of product provider websites and contact numbers.
  • Produce any documents or correspondence as required by the Adviser, Para-Planner or Practice Manager.
  • Prepare prospective client files as needed.
  • Prepare and file new customer files as needed.
  • Generate investment statements/tax certificates as required.
  • Ensure all documents are loaded on the electronic system.
  • Submit and follow through with new applications or changes.

Minimum requirements:

  • Entry level qualification equivalent to Grade 12 / NQF4 qualification.
  • 2 3 years experience as a receptionist.
  • Excellent computer literacy and knowledge of MS Office Excel, Word.
  • Proficient in both spoken and written English and at least one other of the official South African languages.
  • Computer literacy (MS Office).

Competencies:

  • Client services and telephone etiquette.
  • Team-player.
  • Time management skills.
  • Customer service attitude.
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