Rental Property Administrator Mowbray - Mowbray
Evolution Recruitment
Rental Property Leads Administrator - Mowbray Our client is a dynamic property management company dedicated to providing exceptional rental experiences for both landlords and tenants. They specialize in managing residential properties, ensuring that their clients receive top-notch service and support throughout their rental journey. Our client is currently seeking a meticulous and organized Rental Leads Administrator to join their team. The Leads Administrator will play a crucial role in the rental process by managing rental enquiries, scheduling property viewings, compiling documentation, and providing excellent customer service to prospective tenants. This position requires a detail-oriented individual who is proactive, patient, and possesses exceptional communication skills, both verbal and written. Remuneration: This is a performance-driven position with a basic salary of R10,000 per month slightly negotiable, plus lucrative incentives for each lead successfully converted into a rental application. Incentive structure details will be provided during the interview process. Minimum Requirements: Matriculation Previous experience in a similar role within the property management or real estate industry is preferred. Meticulous attention to detail and strong organizational skills. Ability to work systematically and efficiently in a fastpaced environment. Excellent verbal and written communication skills, with a professional and friendly demeanor. Patient and empathetic attitude, with the ability to handle inquiries and concerns from diverse clientele. Proficiency in using CRM software and Microsoft Office suite. Proactive mindset with the ability to take initiative and solve problems independently. Performancedriven mindset with a track record of meeting or exceeding targets and goals. Responsibilities will include: Receive and respond to rental enquiries via various communication channels, including phone calls, emails, and online platforms. Schedule property viewings for interested tenants, coordinating with landlords and property managers to ensure availability. Collate and organize all necessary documentation for rental applications, including rental agreements, background checks, and references. Answer any questions or concerns from prospective tenants regarding rental properties, rental procedures, and lease agreements. Place advertisements for rental properties on relevant platforms to attract potential tenants. Maintain accurate records of all rental enquiries, viewings, and applications using the CRM system. Take initiative to follow up with prospective tenants to encourage application submissions and conversions. Meet and exceed performance targets and goals set by management, focusing on lead conversion rates and customer satisfaction.
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