Sales Representetative - East London
Educational Requirements:
- A minimum qualification in related fields like marketing & sales management
- Great communication skills, persistence, and the ability to respond rapidly and correctly to
social cues that express a customer’s interest in making a booking or objections to closing the
deal
Work Experience:
- Extensive Sales experience (at least 5 years) in Food Services, Cleaning and Packaging
- Experience in new business development
- Knowledge and understanding of the hospitality industry
- Track record of exceeding sales targets
- Knowledge and understanding of sales techniques
- Knowledge and understanding of competitors
- Experience in meeting clients’ needs and expectations
Skills and Attributes
- Accuracy & strategy planning
- Problem solving & analytical skills
- Excellent communication skills
- Logical thinking & information seeking
- Self-development orientation
- Cultural sensitivity
- Attend workshops, expos, relevant events
- Report back to management on sales calls and potential new business
- Measure sales calls vs occupancy and closed deals
- Strong interpersonal and communication skills
- Proactive and driven sales professional
- Excellent negotiation and presentation skills
- Team player with independent work ability
- Fluent in both English and Afrikaans
- Valid SA Driver’s license and own reliable transport
- Willing to travel for client meetings and industry events
- Overtime is required from time to time
- Computer literacy and presentation skills
Operational Requirements
Sales
- Develop and implement sales strategies
- Identify and pursue new business opportunities
- Build and maintain client relationships
- Stay updated on industry trends
- Prepare sales reports and forecasts
- Enhance product knowledge
- Collaborate with cross-functional teams for customer satisfaction
- Ensure client retention through regular client liaison and corporate branding and ensuring up
to date knowledge of the industry
Reporting and Administration
- Provide a detailed report, detailing all appointments attended as well as the outcome of the
revenue generated. This report to be forwarded directly to the general manager on a monthly
basis - Ensure client surveys and feedback forms are continuously obtained and monitored, for
existing clients. Address any issues that arise immediately and provide a monthly report to
management - Ensure all sales administration & operational performance reporting is completed accurately
and timeously and attend sales meetings as and when required - Maintain accounts by delivering invoices and requesting an age analysis on respective clients
before visiting them and when delivering stock - Gather information on the competitors within the industry and forward to the general
manager, including but not limited to the respective company information, the products they
use, the services they offer, etc. - Make suggestions to general manager on ways to maximize business relationships and create
an environment for optimal customer service
General
- Network with potential clients
- Manage large accounts
- Work to maintain a loyal customer base
- Pursue all leads generated by marketing efforts as well as individual leads
- Portray a friendly, professional behaviour and appearance to create a positive, welcoming
atmosphere that increases the chances of repeat business and referrals
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