Senior Front of House - Upmarket Restaurant - Johannesburg - Johannesburg
Minimum 3 yrs experience in a management position • Team Management, coordination and motivation • Knowledge and practice of basic food safety and hygiene standards. • Handling and oversight of SOPs with regards to the opening, closing and cleanliness of restaurant facilities. • Cash Management, petty cash and waiter cash ups. • Attendance, active participation and coordination of self and team in all relevant training sessions on & off site. • Training, coaching and guidance to team and new hires. • Inventory Management, stock counts, rotation, and storage practices • Rostering and scheduling. • Guest Experience Management - handling of compliments and complaints, environment and ambiance management. etc • Plan for and execute projects such as campaigns and speciality offerings. • Work with daily, weekly, monthly targets and find solutions to achieve these. • Self Motivated • Passion for service • Results orientated • Flexibility and willingness to work rotating shifts and step in to assist in all sections during busy service • Effective communication and problem solving skills • Ability to work alongside BOH and FOH to manage communications and teamwork
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