Join our upscale restaurant as a Senior Front of House, where you'll lead with sophistication and finesse. We're seeking an experienced manager with a minimum of 3 years' leadership background. Your role will encompass team management, guest experience mastery, and project execution in a high-end dining environment. If you're passionate, results-driven, and thrive in a dynamic setting, we want you to elevate our establishment to new heights DUTIES Self Motivated Passion for service Results orientated Flexibility and willingness to work rotating shifts and step in to assist in all sections during busy service Effective communication and problem-solving skills Ability to work alongside BOH and FOH to manage communications and teamwork Minimum 3 yrs experience in a management position Team Management, coordination and motivation Knowledge and practice of basic food safety and hygiene standards. Handling and oversight of SOPs with regards to the opening, closing and cleanliness of restaurant facilities. Cash Management, petty cash and waiter cash ups. Attendance, active participation and coordination of self and team in all relevant training sessions on & off site. Training, coaching and guidance to team and new hires. Inventory Management, stock counts, rotation, and storage practices Rostering and scheduling. Guest Experience Management - handling of compliments and complaints, environment and ambiance management. etc Plan for and execute projects such as campaigns and speciality offerings. Work with daily, weekly, monthly targets and find solutions to achieve these.
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