Service Advisor / Service Customer Relationship - South Africa
Checking in cars in to the workshop, confirming customers details on job card, Phoning for warranty and Service authorisation on customers vehicles, Welcoming Customers at service reception, phoning customers for Authorisation on work to be done on their vehicles or any extra work. Liaise with the workshop foreman with regards to progress on customers cars so as to inform them of the status Monitoring cash outstanding and work in progress make follow ups with customers for CSI purposes and make sure everything is in order Phoning customers to come fetch the vehicles when done and explain invoices to customers.
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