Solutions Architect - - Pretoria

Position: Solutions Architect
Industry: IT Infrastructure
Location: Pretoria
Salary: Market Related

The Solutions Architect role is to provide advanced support, craft solution proposals and act as a technical pre-sales consultant to the client organizations.

Qualifications ?:

Grade 12.
A+.
N+.
MCITP/MCTS/MCSA.
MS-900, AZ-900 (Additional certifications such as SC-900, AZ-500 and AZ-140 a benefit)
AZ-104.
AZ-305 or equivalent.
AZ-800 & 801 or equivalent.
Other IT related certifications may be presented.

Requirements ?:

5-7 years experience supporting Microsoft on premise and cloud environments.
2-3 years experience in writing formal proposals to customers.
2-3 years experience in presenting to customers, especially to high- level executives.
Understanding technically complex environments while being able to communicate requirements efficiently.
Experience maintaining a thorough understanding of existing and emerging Microsoft and Infrastructure core technologies.
Experience and understanding of software and update deployment methodologies and technologies.
Advanced understanding and troubleshooting, of how a network functions/communicates/integrates with end devices and systems.
Knowledge of networking hardware, cable, Wi-Fi, fibre, switches, routers, access points.
Knowledge of WAN technology 3G, Diginet, ADSL, Satellite, etc.
Knowledge of business continuity services like High Availability and Backup services.
Knowledge of System Image deployment for workstations.
Knowledge of EDR solutions.
Correct loading & reloading procedures of computers and servers, restoring of data, loading of drivers & software.
Extensive Server knowledge: sharing, security, Active Directory knowledge, Server Virtualization, and security hardening.
Customer Service experience.

Skills Required ?ï¸:

Ability to work without supervision.
Good communication skills.
Formal writing skills.
Ability to confidently talk to an audience.
Show Initiative.
Ability to multitask.
Good at problem solving.
Customer Service/Customer relations.
Ability to work in a team and support team members.
Rise to the occasion when presented.
Own car and valid drivers license.

Main Duties ?:

Writing of professional proposals to customers in order to address their needs while understanding their explicit requirements.
Customer engagements to clearly understand their requirements.
Present solution proposals to customers.
The position responsibility requires independent analyses, communication and problem solving.
Work is performed with little supervision and requires initiative and judgment.
To Progress/close incidents to satisfactory conclusion on the incident system.
Works with vendor support contacts to resolve technical problems.
To provide a mentor and training role to co-workers.
Some level of Technical Pre-Sales assistance to customers is expected.
Other Duties as required.

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