Supplier Support Administrator - South Africa
Capitec Bank Holdings
Apply by: We're on the lookout for energetic, self-motivated individuals who share our passion for service in the banking industry. To be part of the journey, follow the steps below: To see what life at Capitec is all about and complete a short assessment, please click here Once you have completed the above finalize your application by clicking apply below. Purpose Statement The primary purpose of this job is to manage unpaid pre-legal customer accounts, address customer disputes and provide adequate supplier support to resolve all equipment and service-related issues. To maintain the integrity and compliance of staging collections process, by controlling the recovery of outstanding debtors via debit order or manual payments. To interact directly with customers on queries raised and to liaise with suppliers. To refer unresolved accounts to the Legal Department for further action. Experience 1 - 2 years' experience in: Credit Control Reconciliations Within a financial services/business bank/retail bank environment. Qualifications (Minimum) Diploma in Business Administration or Business Management Qualifications (Ideal or Preferred) Knowledge Ability to work under pressure/ meet deadlines Sound customer service skills Ability to work in a team Ability to work independently High levels of accuracy. Strong judgment and decision-making ability. Results oriented & drive. Strong interpersonal skills Excellent communication skills Accuracy and attention to detail Client focus - service delivery Ability to enquire and analyse Team Player Skills Attention to Detail Communications Skills Decision making skills Interpersonal & Relationship management Skills Planning, organising and coordination skills Conditions of Employment Clear criminal and credit record Capitec is committed to diversity, applications to this position will strictly be considered in support of our employment equity goals.
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