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Account Manager (IT and Communications) R360,000 - R480,000 - Pinetown

WIC

Empower client excellence with innovation. Your Purpose: As an Account Manager, your role is pivotal in ensuring the satisfaction and success of clients based in the KZN area. You will be instrumental in supporting the client base, understanding their unique needs, and delivering tailored solutions that contribute directly to their business objectives and the overall success. Your Responsibilities: You will assist in managing client interactions and maintaining strong relationships, serving as the primary point of contact for client inquiries and needs. By developing a deep understanding of client objectives, you will propose and implement effective solutions that address their challenges and enhance their operations. Collaboration with internal teams is essential to ensure the seamless delivery of services and products, meeting client expectations and timelines. Your role will also involve preparing detailed reports and presentations for client meetings, demonstrating the value and impact of offerings effectively. Acting as a liaison between clients and internal teams, you will facilitate clear communication and prompt resolution of any issues that may arise. What's Required: To excel in this position, you should possess self-management skills and a results-oriented mindset, ensuring you meet client needs efficiently and effectively. Strong customer relationship skills are essential, as well as excellent verbal and written communication abilities to convey complex information clearly. Your ability to prioritize tasks and manage time effectively in a dynamic, fast-paced environment will be crucial. Outstanding interpersonal skills will enable you to build trust and collaborate effectively with clients and colleagues alike. Proficiency in Microsoft Office Suite, particularly Excel and PowerPoint, is required to prepare detailed reports and presentations. Where You Will Be Working: You will be based in the KZN area, serving as a key link between the company and their valued clients. This role will involve close collaboration with various business units within the organization to ensure cohesive service delivery and exceptional client satisfaction. What You Will Receive: You will receive a competitive compensation and benefits package in line with your skills and experience. You will have access to opportunities for professional development and growth within a supportive and collaborative work environment. Working with cutting-edge IT and communications solutions, you will enhance your technical knowledge and skills. Your contributions will directly impact the success and satisfaction of clients, providing you with a fulfilling career experience. Apply now: If you are a proactive and customer-oriented professional passionate about delivering exceptional client service in the IT and communications sector, we want to hear from you If you would like to apply for the role or if you would like to find out more about the opportunity, please send a copy of you CV to Roxanne at roxywic4u.co.za . Apply Now
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