Administrator Montague Gardens - Cape Town City Centre
HR insync
The Administrator provides coordination, logistics, administrative, and accounting support to the Operations Manager and his/her team to deliver outstanding service to clients and achieve revenue targets. A crucial part of the role is to coordinate the activities of the Operations team to ensure work is completed timeously. Handle the administration function to ensure support is provided to the Operations Manager on services and breakdowns for clients. Plan, schedule, and dispatch Technicians on-site to complete services and breakdowns. Attend or conduct planning meetings with the Operations Manager and Technicians daily. Ensure that Technicians have been inducted before dispatching them to the site. Open and allocate Job Cards to Technicians. Quote and invoice according to Job Cards, timesheets, and pricing on parts and spares. Provide clients with price increase information. Provide the Operations Manager with information for forecasting purposes. Ensure reports are monitored and maintained: Service Reports, Driver Abuse Reports, Vehicle Reports, Accident Reports. Process timesheets, standby, overtime and leave forms, and resolve queries. Handle the administration, servicing, and maintenance of vehicles. Support the Technicians with the checking and ordering of tools. Order and organize the delivery of spares and equipment where required. Greet visitors and assist them as needed. Receive and screen phone calls and direct the calls accordingly. Qualifications Matric Diploma or degree in Business Administration is an advantage. Qualification in Finance is an advantage. Technical knowledge is an advantage e.g. understanding of equipment in the HVAC industry. Experience/Requirements Minimum 5 years' relevant administration experience preferably in an engineering/manufacturing / HVAC environment Knowledge of the procurement function in an engineering and/or manufacturing environment Computer skills including Word, Excel Valid code B driver's license and own transport is preferred Market Related
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