Duties include, but not limited to:

Assist the debt collection department with their debt collection efforts.
Effectively manage queries and address complaints in a timely manner.
Continuously follow up with customers to ensure timely payment processing.
Carry out dedicated tasks as allocated within the allocated timeframes
Any ad hoc activities that may be required

Requirements:

Strong Administration skills a must
Confidence and ability to relate to people from varied circumstances
Debt Collection experience advantageous, further training will be given
Legal and regulatory understanding advantageous, further training will be given
Ability to work independently.
Telephone etiquette.
Strong communication and interpersonal skills, with the ability to build rapport with debtors.
Excellent negotiation, conflict resolution, and problem-solving abilities.
Strong prioritization, multi-tasking, and time management skills.
Thorough, attentive, and organized.
PC Literate and proficient in Microsoft Office Suite.

If your current experience and skillsets tick majority of the job specification boxes, then :

Apply directly now click on the apply button now or send you CV to Apply Now

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