Assistant Spa Manager - - Stellenbosch

Delaire Graff Lodges & Spa is looking for a reliable Assistant Spa Manager who will support the Spa Manager and ensure the smooth running of the treatment department, offering guests ultimate customer service.

Main responsibilities:

To assist in ensuring the effective professional management of the daily operation of the Spa Department.
To manage good staff/colleagues’ relationships within the department.
To assist with training and development
To carry out department inspections and report findings to the Spa Manager
Ensure the treatment desk is covered at all times
Distribute workload evenly
Ensure high standards of presentation and cleanliness are maintained at all times within the department.
Attend to all complaints
Ensure staff are wearing protective clothing where necessary
Stock control and orders: consumables
Daily room checks
Rostering of Spa Therapist
Cashing up duties
Understanding of Schedule booking system
Updating checklists according to operations
Process and pack online orders and co-ordinate couriers
Updating online stock
Process and pack in-house orders placed for Capri

Main requirements

2 - 3 years’ experience as a Senior Beauty Therapist essential.
Experience in a managerial role and people management is essential
Computer literate with competence in Microsoft Office
Relevant qualification in aesthetics ie. Masters Diploma in Aesthetician; ITEC; CIDESCO or SAAHSP;
Passionate about healing & wellness;
Fluent in English;
Well groomed;
Excellent interpersonal & communication skills.
Knowledge of all treatment procedures and products

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