Book Manager / Account Manager / Revenue Manager - Randburg - Johannesburg
Call centre (Randburg - collections) requires a book manager to:
Manage large accounts, working towards achieve their collections targets and give clients feedback on their book
Administer KPIs, workflow and business processes
Investigated customer queries, disputes, and customer complaints
Assess whether targets have been achieved and why, and develop and implement a strategy to improve success rate
Collections/ credit management experience is required
5 years experience required
Tertiary qualification in credit management / customer services is required
Salary - R80 000 - R100 000pm CTC negotiable
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