Breakfast Manager - Newlands
At The Vineyard Hotel, we're more than just a team. Every staff member plays a crucial role in creating an exceptional guest experience. Our commitment to our staff goes beyond hospitality. We prioritise their well-being, providing on-demand healthcare, wellness activities, assistance with essentials, and healthy meals.
We also offer growth opportunities through internal programs, traineeships, study loans, and professional coaching for managers. Comprehensive benefits, including medical aid, retirement and disability funding, are part of the package.
Our care for our staff and our dedication to social and environmental responsibility sets us apart. Join our community that values respect, care, and growth.
Breakfast Manager
Cape Town | On-site
You will be responsible for maintaining the highest hospitality standards within the Food and Beverage department during breakfast service. This includes offering consistent service and staff training, ensuring agreed standards remain consistent, and fostering continued guest engagement to provide memorable experiences.
As our Breakfast Manager, you will coordinate daily front-of-the-house and back-of-the-house restaurant operations, deliver superior service, and maximise customer satisfaction. You will also respond efficiently and accurately to customer complaints, review product quality regularly, and report discrepancies.
Part of your role will be to organise and supervise shifts, appraise staff performance, and provide feedback. You will also estimate future needs for goods, equipment, and cleaning products and ensure compliance with sanitation and safety regulations.
You will set up breakfast areas and buffet selection, manage the restaurants image, suggest improvements, control operational costs, and identify measures to cut waste. In addition, you will conduct stock takes, manage stock orders, and handle cash-ups and cash-handling procedures.
You have a Matric Certificate or equivalent and a relevant tertiary qualification with additional qualifications from institutions such as Cape Wine Academy or WSET. Along with a minimum of 2 years experience in a similar role in a 45-star hotel or up-market establishment, you have a demonstrated track record of leadership.
You are proficient in technology, including Micros/Speed Point machine, MS 365, Dineplan, and Opera, and have a strong F&B operational background, including rostering, trainee coordination and management, stock monitoring, recruitment and selection, and daily administration. You are flexible, have your own transport, and are willing to work shifts.
Closing Date: 27 March 2024
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