A specialist optometry clearing and benefit management company in Bloemfontein is looking for an experienced Business Unit Manager to join their dynamic team. The Business Unit manager will be responsible for managing the entire business unit for a leading medical aids company.

Candidates who meet the below minimum requirements are invited to submit their application via the link provided.

Minimum Requirements:

Matric
3 years Management or Operational experience
Computer literate: MS Office suit intermediate or advanced level
1 - 3 years in the medical aid industry would be advantageous
Experience in workflow processes within a dynamic, high-volume operations environment is essential
Team management experience with teams more than 40 people will be highly advantageous
Relevant qualification
Literate in English

Duties and Responsibilities:

Oversees daily activity of the team and liaison with clients
Prepares budgets, schedules, and other organisational reports as needed Including presentations to client groups
Manage team and workloads to meet goals and deadlines
Provides advice and guidance
Improve existing systems and policies
Ensures customer requirements are met in a timely manner and according to set service levels
Resolve complex claims and customer issues
Manage client relationships and expectations
Executes plans designed to meet company goals by creating and implementing policies and coaching employees
Interact with managers and senior managers to align and optimise business processes
Identify improvement areas and implement systems to boost company effectiveness
Minimal travel to client, stakeholder, service partner meetings and forums

Required Competencies:

Knowledge of business policies, processes and procedures and legal compliance
Ability to manage and lead large teams to meet deadlines and targets
Ability to inspire and influence people positively
Detail oriented with the ability to deal with complexity and to work under pressure
Strong administrative and organizational skills
Advanced numeric and reporting skills
Professional telephone communication skills
Coaching and mentoring skills
Customer centric with advanced relationship management skills
Critical thinking and problem-solving ability
Confident and decisive

IMPORTANT:

Applications close 20 July 2024
Only applications submitted via the Ditto Jobs platform will be considered
Only candidates who meet all our client's minimum requirements will be contacted

Apply Now

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