Compliance Administrator - Sandton
- Manual contracts: Audit and Capture manual contracts from clubs (CRM) and to cancel existing contract for sales to capture a new contract (CRM)
- Credit Notes: Action all Financial adjustments from clubs (CRM)
- DBA: Action any request to make changes on the membership (CRM)
- Invalid contracts: Audit and cancel all invalid contracts from the club (CRM)
- Unapplied Credit: All payments not allocated to charges, Void and receipt properly
- Auditing all billing reports: Check all our Billing reports 3 days before the debit order submission date.
- Telephonically helping the sales/club admin with adjustments on the system
- Call Centre request: Action All (Upgrades, Downgrades, Freezing and Transfers on CRM)
- Call Centre Request Action All (All Cancellations, Change of Debit Order date and action all other request from the call Centre (CRM)
- Billing Reports: Lead aggregator, Payments not scheduled and Payments scheduled against none default Setup.
Minimum requirements:
- Matric essential
- Minimum of 2 years experience in Business Administration
- Compliance experience and or training
- Attention to detail.
- High level of honesty and integrity.
- Sound knowledge of Company Business Rules.
- Financially minded
- An analytical approach to work
- Commercial and business awareness
- Numeracy and sound technical skills
- Proactive approach
- Ability to balance the demands of work and personal commitments
Computer Literacy:
Excel intermediate
MS Office
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