Perform a wide range of administrative and office support activities for the department and / or managers to facilitate the efficient operation of the organization. Must have warehouse stock controlling knowledge and or experience. Ensure general duties i.e photocopying, mails and filling is done and up to date. Assist and perform information data capturing and reporting. Assist and resolve administrative problems and inquiries. Prepare written responses to routine enquiries. Prepare and modify documents including correspondence, reports, drafts, memos and emails as required by other departments and management. Ensure credits to clients are done within 24 hours from stock returned. Ensure transporters are paid on time and remittances are reconned, checked, confirmed and prepared for payment in line with the company policy and procedures. Make use and assist with developing systems to improve department processes and or systems. Understand and know planned loads as per company and customer requirements Ensure communication is happening timelessly as per company and customer requirements. Assist and plan with reverse logistics and customer collections. Understand reports and keep record of warehouse stock levels vs. planned manufacturing vs. sales orders. General reporting as required for supply chain and management. Assist and co-check incoming documentation (correspondence, invoices. debriefing etc.) as and when required Assist with GRV's as and when required and ensure documents are captured on the ERP WMS. Update documents and create new files for auditing purposes. Ensure documents and files are stored in a designated area for security purposes. Develop and maintain an efficient filing system. Develop, review and improve administrative systems procedures Follow policies and confidentiality dictations to safeguard data and information. Follow up on reports and queries as and when requested by the sales department and finance department. Assist management with special reports, projects and tracking of progress toward department and company goals. Any other duties management see fit KEY COMPETENCIES: Communication skills – written and verbal. Planning and organizing. Prioritizing daily tasks. Problem assessment and problem solving. Information gathering and information monitoring. Attention to detail and accuracy. Flexibility and adaptability Customer service orientation Teamwork Min 3 years knowledge in Credits and Debits. Min 2 years knowledge warehouse inventory and reverse logistics Assist with administrative procedures and processes as and when it is needed such as Filing and record keeping Invoicing Debriefing Internal stock auditing / controlling Reporting Maintaining and have knowledge of department principles and practices. Strong problem solving, logical thinking and great communication skills. Customer-oriented, smooth operations and sense of urgency for maximum efficiency.
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