Credit Control Clerk (EE) R12,500 per month - South Africa
Duties and Responsibilities
Manage allocated debtor's book.
Conduct telephonic debt collection.
Ensure adherence to the Credit Control Policy and Standard Operating Procedures (SOPs)
Reduce debtors' days.
Handle full function Credit Control
Assist with monthly return documentation from employers
Carry out account reconciliation.
Identify & register new businesses.
Create awareness and educate establishment staff returns system, both manual and Online Returns
Follow up on anomaly letters and resolve if returns related or escalate to Agents if not.
Support Credit Control Regional function.
Enter into and follow up on settlement agreements.
Follow up and resolve queries timeously.
Offer superior client service to both internal and external clients.
Receive and bank payments received from clients.
Prepare hand over / referral documents and refer accounts to legal.
Attend to adhoc duties as assigned.
Knowledge / Experience / Skills / Abilities
Good team player who achieves objectives as set out by the Regional Credit Controller
Meticulous in carrying out tasks/instructions etc
Good interpersonal, decision making and problem-solving skills.
Good analytical skills with attention to detail
Reporting writing skills
Qualifications
Matric (Standard 10)
Tertiary Education (Certification) Administrative / Financial / Client Services related.
Recognized Credit Control / Debt Collection related qualification
At least 2 years credit control knowledge and experience an advantage.
Computer literacy Excel, Word & Email is essential.
Sales Logix experience an advantage.
Debt collecting experience is essential.
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