Chemical manufacturing client based in Boksburg needs your 5 years experience as a Cutomer relations Manager Internally. Collecting and analysing customer data Tracking sales representatives activities Managing sales pipeline / opportunities for sales representatives Using CRM systems to manage relationships. Developing new ways to meet customers needs. Handling customer complaints Overseeing the interactions between customers and key team members, such as Customer Service Representatives Delegating sales enquiries and ensuring enquiries are handled timeously Creating and executing retention campaigns Developing marketing campaigns to attract new customers. Help coordinate sales exhibitions. Collaborating with sales, marketing, customer service and operations teams to improve the customer experience. Minimum matric 5 years experience in a Customer Relations role. R15000.00 to R25000.00 depending years of experience. No Benefits
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