● Responsible for the profitability and customer satisfaction for assigned contracts. ● Provide both service agreement, and time and material program management. Requirements: ● Engineering Bachelor’s degree from an accredited university or college (or a high school diploma / GED with at least 3 years of experience in Services). ● Minimum of 3 additional years of experience in Customer Contract Management. Characteristics: ● Strong oral and written communication skills. ● Strong interpersonal and leadership skills. ● Ability to influence others and lead small teams. ● Lead initiatives of moderate scope and impact. ● Ability to coordinate several projects simultaneously. ● Effective problem identification and solution skills. The post Customer service Manager appeared first on freerecruit.co.za .
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