Customer Service Representative International - South Africa
Unique Personnel
Unique Personnel boasts over 50 years (established in 1970) of personnel and staffing experience, so it's not surprising that even though our main focus has been providing on South African Staffing Solutions, we now recruit internationally for over 5000 clients Being the focal point of contact for the (local) customers assigned to you Lead in secures supply chain of Packaging Material and Additional Material order fulfilment: Order management, design. administration, invoicing, claim administration, logistics. Identify opportunities and drive continuous improvement on Packaging Material and Additional Material supply chain service level. Executes all order management and design administration activities (transactional). Secures claim administration for Packaging Material and Additional Material (Credit Notes). Co-plan with customers to secure a 3 months Forecasting visibility. Collaborate with Sales for target forecasting process. Collaborate with cross-functional areas within OFPM to secure smooth order handling transactions. Drive continuous improvement of finished goods inventory level. Provides supply chain expertise to support new product development / launch. Bachelor Degree in logistics, supply chain or business administration as a merit. 2-5 years of experience in a similar role (CS/Supply Chain/commercial/administrative function). Strong administrative and planning skills as well as the ability to prioritize. Creative idea to satisfy customers as well as to improve cost and productivity Analytical skills, a good head for figures. Ability to work under pressure in a short period of time. Good computer skills; experience in SAP R3, MS Word, Excel and graphical software is preferred. Fluent in English, both spoken and written
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