A position has become available for a Systems Support person to join our dynamic team. To provide technical support and assistance to end-users, ensuring the smooth operations of space planning computer systems and networks by troubleshooting hardware and software issues, implementing system upgrades, and delivering excellent customer service. KEY PERFORMANCE AREAS Technical Support: Provide first-line technical support to end-users, including troubleshooting hardware and software issues. Install, configure, and maintain computer hardware, software applications, and peripheral devices related to space planning. Create and update technical documentation, including user guides, knowledge base articles, and troubleshooting procedures. System Maintenance: Be responsible for system updates and patch management, ensuring that systems are up to date with the latest software patches, updates, and security fixes. Perform routine maintenance tasks to ensure the stability and performance of computer systems. Monitor system performance and respond to alerts and identify opportunities to streamline IT support processes and enhance end-user experience. Security Compliance: Be responsible for asset management and maintain an inventory of IT assets, including computers, laptops, peripherals, and software licences. Implement security protocols, including user access controls, password policies, and antivirus measures. Collaborate with development and system administration teams to resolve technical issues and implement solutions. Ad Hoc: Perform any other tasks requested by management. Matric. IT related qualification or other related to Information Technology. 2 Years experience in IT support including troubleshooting hardware and software issues. Must possess good, self-awareness, self-management. Candidate must be principled, values driven & results focused. Credibility & the ability to work under pressure. Kindly note: All applications are to be submitted through the Careers Site and Pnet. Please refrain from calling the Distribution Centre (DC) or emailing applications directly. “Your application and all personal information provided herein is protected under the Protection of Personal Information Act (4 of 2013), hereinafter referred to as the “Act”. The SPAR Group LTD, with its head offices at 22 Chancery Lane in Pinetown, is collecting this information to enable us to facilitate your application and /or assess your suitability for the advertised position. This information will be used for this purpose only and disposed of thereafter, unless you consent to the information being retained for marketing purposes. Where shortlisted, your information will be retained for a period of 3 months and disposed of immediately thereafter if you are unsuccessful in your application. Where employment is offered, it will be retained as part of your employee portfolio and secured accordingly. This information is given to us, by you, voluntarily and of your own free will. If you do not wish to provide us with this information, are unable to do so, or object to it being used, it will result in the disqualification of your application. In the course of the recruitment process, and for matters related to your application only, we may share your information with third parties. You have the right to access this information while in our possession and make corrections if necessary. You have the right to lodge a complaint via email with the office of the Information Regulator, at complaints.IRjustice.gov.za , if you are unhappy with the manner in which we deal with your information. By submitting your application, you hereby declare your understanding of the aforementioned information and consent to the processing of your information in accordance with the Act, as well as the processing of any further personal information requested by us in the future including but not limited to, banking details, criminal history and credit reports /financial history information.” Apply Now

Share this job with someone you think should apply!

Facebook

Durban - Durban

Related Jobs

Systems Support Durban - Durban

Systems Developer Durban - Durban

Bookkeeper Durban - Durban

Planning Administrator Durban - Durban

Maintenance Foreman Durban - Durban

Want to do another search?