Employee Benefits Administrator - South Africa
GTC Ltd
GTC continually aspires to be recognised in a crowded marketplace as a benchmark of best practice and innovative thinking. We measure this objective by ensuring that the interests of all our clients are protected and placed at the core of all our decisions, business practices, company culture and ethics. All our employees subscribe to this ethos. Claims process Process disinvestment requests Generate and checking of ROTs Process tax applications Generate and checking of EFT's Validate and signing off of claim letters ROT 01 submissions Process and check section 14 claims Claim authorisation (Banking 1st or 2nd authorisation payments) Claim management and reporting thereof Claim SLA management Month end process Processing and checking of Month end contributions (Including supervisor invoice review) Validation and authorisation of month end processes (cash outflows) Processing and checking S14 transfers in Processing and checking individual transfers in Processing and checking of investment trades (including instruction sign off) Pricing and validation of investment trades Monthly SLA management and reporting Finance and Audits Audit working paper preparation and query resolution Monthly bank reconciliations based on predefined deadlines Month-end accounting based on predefined deadlines Client reporting Preparation and compilation of various reports per internal or external requests Communication Preparation and presentation of internal or external training and client meetings Query logging and escalation Internal and external feedback • Porfolio Management Transaction review, validation and authorisation Compile, intervene and report on portfolio Validation, tracking and authorisation of section 14s in and out Provide intervention and technical resolution support across the business outputs Activity management Activity planning Completion, validation and signoff on daily tasks Monitoring of activity progress Management escalation Escalation of queries – first line escalation queries Personal attributes Ability to work independently Initiative Time management skills Attention to detail Professional at all levels Friendly and helpful Proactive Excellent organisational skills Ability to liaise at all levels, both verbally and in writing Ability to investigate, analyse, reconcile and solve problems Ability to cope well under pressure Deadline driven Good track record Skills and experience required Matric and/or equivalent qualification Bachelor degree or equivalent tertiary qualification will be a strong advantage Certificate in Proficiency in retirement funds (COP) Minimum of 5 years working experience in similar environment with good knowledge of Employee Benefits Excellent working knowledge of MS Office (Word, Excel Advanced, PowerPoint, Outlook). Everest experience essential Sound understanding of systems and experience with working with developers & programmers Strong working knowledge on figures 25 000 - 35 000
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